2011年4月30日星期六

App store一生一次退款


蘋果之App(application應用程式) store,每個帳號可有one-time exception(僅此一次,下不為例)之無條件退款。申請退款方式可打0800-095988蘋果客服或找我吉米


Hello Jimmy,

> Greetings from Apple! Before I start finding a solution to your problem, I
> want to begin by introducing myself. My name is Amy and I will be assisting
> you. It is essential for me to be able to provide you with the right
> information to address your issue today.
>
> I understand that you did not intend to purchase the application
> "travelPhoto". I can certainly appreciate your concerns and I am happy to
> provide you with the information you require.
>
> I have reversed the charge for "travelPhoto," which I understand you
> purchased unintentionally.
>
> In three to five business days, a credit of $31.99 should be posted to the
> credit card that appears on the receipt for that purchase.
>
> Please note that this is a one-time exception, as the iTunes Store Terms
> and Conditions state that all sales are final.
>
> The iTunes Store provides a warning message that asks if you are sure that
> you want to buy an item. This warning can be turned off. If you would like
> to make sure that this warning is on, you can reset the warnings in the
> iTunes Store by following the instructions in this article:
>
> Resetting iTunes Store warnings
> http://support.apple.com/kb/HT1734

Dear Jimmy,

My name is Julia from Apple support and I want to thank you for sending us your email thanking Amy for her assistance. You're very welcome. I'm glad to hear that you were able to resolve your billing concerns.

Nothing makes Apple and I happier than to hear that we have pleased our customers. I hope that you continue to enjoy the iTunes Store. Thank you again Jimmy for contacting Apple. Have an excellent day!

Sincerely,

Julia
iTunes Store Customer Support

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